Members


UBER FOR MEMBERS

Hornsby RSL Club now offers Members $5 towards your fare, both to and from the Club once daily. Our Uber program is available every day from 10am for Members to come and enjoy Club facilities. If you would like to register for our Uber program, please fill in the below form*.

Uber Registration
Name
Name
First
Last

*By completing this form, you are agreeing to allow Hornsby RSL Club to provide your name and email address to Uber for the purpose of Uber emailing you an invitation to join the Hornsby RSL Club business account. It may take up to 48 business hours for your service to be activated.

 Hornsby RSL Club Uber Conditions

- Our Uber service is only available to financial Members of Hornsby RSL Club and only valid during             Club  trading hours

- Uber rides can only be taken to and from Hornsby RSL Club to be valid

- Members must have their own Uber account and device capable of running the Uber app

- Members are eligible of up to two trips per day / per account and are responsible for paying the fare         less the $5 contribution from Hornsby RSL Club

- Members found to be misusing the Uber service offered by Hornsby RSL Club will have this service           revoked immediately

- Uber vouchers are not redeemable for cash and are valid for one-time use only


HOW TO REQUEST A RIDE

- After opening the Uber app, type in your destination - Hornsby RSL Club (4 High Street, Hornsby NSW     2077) or your home address

- Click 'Find Ride'

- Change your payment method in your settings from personal to Hornsby RSL Club to utilise your $5         voucher

- Select 'Confirm' and your ride will be on the way! The app will charge the first $5 of your trip to and           from Hornsby RSL Club with the remaining balance charged to your personal account



THE COURTYARD

OPEN DAILY FOR LUNCH AND DINNER | SEE TRADING HOURS BELOW

The Courtyard is the heart of Hornsby RSL Club and provides three distinctive dining offerings in one area. Enjoy quintessential modern Australian favourites including premium steaks, gourmet burger and tasty pastas. If this doesn't take your fancy, indulge in a selection of authentic Asian cuisine including dumpling and noodle dishes available from the Kekou Noodle and Dumpling Bar. Lastly, the delicious dessert bar caters to those who have a sweet tooth with irresistible cakes, eclairs and pastries. The Courtyard bar is a feature in itself, with an extensive selection of fine wines, cocktails, spirits, craft and regular beers. This is accompanied by the traditional selection of non-alcoholic beverages available for the whole family to enjoy. Whether it be a special event or family dinner, this area is sure to cater to every occasion.



LUNCH TRADE

Monday to Sunday | 12.00pm - 2.30pm

DINNER TRADE

Monday & Tuesday | 5.30pm - 8.30pm
Wednesday & Thursday | 5.30pm - 9.00pm
Friday & Saturday | 5.30pm - 9:30pm

Sunday | 5.30pm - 8:30pm
(Open until 9pm on Sunday during school holidays.)

Limited bookings are available for The Courtyard. Tables will only be held of 15 minutes from booking time. 

Just want to say to the two wonderful ladies (Monica and Pauline) working in the bistro area for their excellent customer service. How nice it is to come to the club and find familiar faces still working there and build relationships with the staff that have time to acknowledge you and welcome you like family. It is very rare to find people that really care these days, ask how the meal was, nice to see you again and will see you next time. Feel very privileged and special. Thanks Hornsby RSL.


Marguerite

I have tonight been up to the club for dinner with friends. We have been doing this lately about once a week. The meals are lovely and I feel very "Covid Safe" within the club. May I compliment you on your staff in the food court, particularly those who are walking around clearing tables. They are the nicest young people with beautiful manners and nothing is a problem for them. Well trained and always smiling. Your staff are just amazing. Congratulations Hornsby RSL.


Helen

Fantastic food and service. I bought a group of 10 seniors to the club, who want to come back regularly and join the club. A huge thank you to the lovely Katrina in the Courtyard Bar. After we told her it was our first visit she very kindly offered to show us around the club and told us a lot about its services, events and history. We were very grateful to her and will definitely be spreading the word to other organisations about the wonderful club and staff. Thanks for a great day out


Jackie

Members


RESPONSIBLE SERVICE & SELF EXCLUSION

RESPONSIBLE GAMING & GAMING SELF EXCLUSION

The Gambling Legislation Amendment (Responsible Gambling) Act 1999 and other regulations aim to ensure that registered clubs and hotels adopt responsible practices for gambling activities conducted on their premises. Hornsby RSL Club prides itself in being a community oriented organisation. We are committed to providing a safe, friendly and responsible environment for our members and guests.

Hornsby RSL Club's responsible gambling practices recognise that the vast majority of those patrons who participate in gambling do so as an enjoyable activity but that for some, gambling causes significant problems. In recognition of this, we have taken a number of steps to help mitigate these risks.

ClubSAFE Premium & MVSE

Hornsby RSL Club is a member of ClubSAFE Premium. We provide our patrons with access to the Multi Venue Self Exclusion program at any time the Club is open. This program is designed to restrict access to venues around where a person lives, works and socialises with a view to reducing as far as practicable the temptation to enter into gambling activities. Ask to speak with a Venue Manager or the Club's Gaming Manager to enter the MVSE program today. Alternatively, call CambleAware on 1800 858 858.

OK2PLAY?

“OK2PLAY” a technology-based platform has been implemented in Hornsby RSL Club. OK2PLAY offers a discrete and seamless form of communication between our patrons and staff. Via the push of a button or the scanning a QR code a message is sent to senior management who can then reach out to a patron in a matter of moments and at that point gambling related counselling assistance can be offered to those in need.

Voluntary Pre-commitment

The Club offers emPower (Spend Assist), a voluntary pre-commitment program to patrons who wish to monitor or control their gaming play. Voluntary pre-commitment is advertised on gaming machines within the Club, and can be activated by speaking with a Venue Manager the Club's Gaming Manager, or the Club's Compliance & Experience Manager. 

Family-initiated Exclusion
When a person’s gambling is causing their family harm, it may be appropriate to consider applying for a family-initiated exclusion. A responsible gambling counsellor will work with you, the player and the Club, separately and privately, to determine whether an exclusion is necessary. If the Club enforces an exclusion, the player will be barred from accessing the gambling facilities of our Club for 12 months. To enquire about family-initiated exclusion, contact ClubSAFE Counselling using the details found below on this page. 

Gamble Aware

Hornsby RSL Club advocates the services of GambleAware and actively promotes the self-help number 1800 858 858 in all areas where gambling can be undertaken. We exceed the legislative requirements relating to the distribution of gambling help materials to ensure that information is readily available for any patron that feels they need assistance. GambleAware is a 24-Hour, 7 days a week state-wide helpline that offers crisis counselling, information and referrals for problem gamblers or their families and friends. It is available to anyone in NSW that wants to talk about their own or someone else’s gambling activities.

Staff Training

All staff employed at Hornsby RSL Club that provide service in areas where gambling can occur are required by law to complete the Responsible Conduct of Gambling (RCG) course. In order to successfully attain an RCG accreditation participants are required to demonstrate an understanding of the indicators and impacts of problem gambling and be aware of responsible gambling strategies. Our staff are also trained to reporting activities or behaviors that may indicate a person has a problem with gambling.

Help Is Close at Hand
Gambling more, enjoying it less? Help is close at hand. For free and confidential information and advice about problem gambling, please contact:

GambleAware – 1800 858 858
gambleaware.nsw.gov.au

Communities Office of Liquor, Gaming & Racing
liquorandgaming.nsw.gov.au

ClubSAFE Counselling - 1800 99 77 66
clubsafe@clubsnsw.com.au

RESPONSIBLE SERVICE OF ALCOHOL & LIQUOR SELF EXCLUSION

Hornsby RSL Club has developed a Responsible Service of Alcohol Policy to maintain the highest standards regarding the responsible service of alcohol and patron care. In making this commitment, Hornsby RSL Club regularly consults with our local Police and Hornsby Liquor Accord regarding the safety of our premises.
 
In line with mandatory license conditions, legislation and our commitment to the safety our patrons, Hornsby RSL Club is dedicated to meeting and exceeding our obligations by:

  • - Refusing entry to a club to persons who appear to be intoxicated
  • - Refusing service of alcohol to persons who appear intoxicated
  • - Refusing service of alcohol to persons who are under the age of 18
  • - Refusing entry to a club in restricted areas to persons who appear to be under the age of 18 and cannot provide acceptable proof of age
  • - Refusing service of alcohol to persons who appear under the age of 18 and cannot provide acceptable proof of age
  • - Refusing service to persons who are suspected to be supplying alcohol to persons under the age of 18
  • - Removing persons from a club premises who appear to be intoxicated
  • - Contacting Police if a person refuses to leave the premises when asked by a Club representative. This will acquire an on the spot fine of $550.00

Hornsby RSL Club's responsible service of alcohol practices recognise that the vast majority of those patrons who participate in the consumption of alcohol do so as an enjoyable activity but that for some, alcohol consumption causes significant problems. In recognition of this, Hornsby RSL Club offers Liquor Self Exclusion and counselling through ClubSAFE for any member or guest who feels they have a problem with alcohol. If you need assistance with any liquor problem please contact a Venue Manager. A photo will be required to complete the exclusion form.